1. We take great care packaging every item to ensure safe shipment to you. All shipment shipped via Trucking company Freight / LTL, Please provide your phone numbers.
2. Inspect all merchandise upon delivery and note damage or shortage on the delivery receipt before signing. Any damage or shortage not reported at the time of delivery is the customer's responsibility. Open all cartons immediately whenever possible.
3. If there is concealed damage, retain the carton contact us. If the product is damages in transit, Customer's only recourse is to file a claim with the carrier. Call 562 .633.7612 to speak to a representative to request an inspection or to initiate a freight claim.Our Shipping carriers do not make inside delivery.
We are committed to delivering your order accurately, in good condition, and always on time.